Books by author Bernd Stauss

Showing 1 – 20 out of 23 results

1. 

   Optimiert Weihnachten

   Bernd Stauss | Gabler Verlag, 2009

   
   

   Low in stock at our supplier - Shipping in 3 - 5 days

   Language: German

   Binding: Hardback

   32.19 €

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2. 

   Services Science

   Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn | Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2007

   
   

   Low in stock at our supplier - Shipping in 10 - 14 days

   Language: English

   Binding: Hardback

   58.56 €

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3. 

   Beschwerdemanagement Excellence

   Bernd Stauss, Andreas Schöler | Gabler Verlag, 2003

   
   

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   Language: German

   Binding: Paperback

   369.22 €

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4. 

   Wenn Thomas Mann Ihr Kunde ware

   Bernd Stauss | Gabler Verlag, 2012

   
   

   In stock at our supplier - Shipping in 7 - 9 days

   Language: German

   Binding: Hardback

   33.40 €

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5. 

   Electronic Services

   Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2002

   
   

   In stock at our supplier - Shipping in 9 - 11 days

   Language: German

   Binding: Hardback

   50.01 €

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6. 

   Dienstleistungsnetzwerke

   Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2012

   
   

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   Language: German

   Binding: Paperback

   94.79 €

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7. 

   Dienstleistungsmanagement Jahrbuch 2000

   Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2012

   
   

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   Language: German

   Binding: Paperback

   63.69 €

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8. 

   Service Quality and Management

   Paul Kunst, Jos Lemmink, Bernd Stauss | Deutscher Universitats-Verlag, 1999

   
   

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   Language: English

   Binding: Paperback

   58.56 €

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9. 

   Dienstleistungsmanagement Jahrbuch 2001

   Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2012

   
   

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   Language: German

   Binding: Paperback

   68.83 €

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10. 

    Dienstleistungsqualitat

    Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2012

    
    

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    Language: German

    Binding: Paperback

    55.94 €

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11. 

    Dienstleistungsinnovationen

    Manfred Bruhn, Bernd Stauss | Springer Gabler, 2012

    
    

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    Language: German

    Binding: Paperback

    84.42 €

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12. 

    Wertschopfungsprozesse Bei Dienstleistungen

    Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2012

    
    

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    Language: German

    Binding: Paperback

    146.42 €

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13. 

    Effective Complaint Management

    Bernd Stauss, Wolfgang Seidel | Springer International Publishing AG, 2019

    
    

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    Language: English

    Binding: Hardback

    105.05 €

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14. 

    Dienstleistungscontrolling

    Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2006

    
    

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    Language: German

    Binding: Hardback

    146.42 €

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15. 

    Kundenintegration

    Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2009

    
    

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    Language: German

    Binding: Hardback

    105.05 €

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16. 

    Serviceorientierung im Unternehmen

    Manfred Bruhn, Bernd Stauss | Gabler, 2010

    
    

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    Language: German

    Binding: Hardback

    105.05 €

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17. 

    Services Science

    Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn | Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2010

    
    

    Low in stock at our supplier - Shipping in 10 - 14 days

    Language: English

    Binding: Paperback

    58.56 €

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18. 

    Internationalisierung Von Dienstleistungen

    Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2012

    
    

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    Language: German

    Binding: Paperback

    94.79 €

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19. 

    Qualitatsmanagement und Zertifizierung

    Bernd Stauss | Gabler, 1994

    
    

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    Language: German

    Binding: Paperback

    63.69 €

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20. 

    Dienstleistungsmarken

    Manfred Bruhn, Bernd Stauss | Gabler Verlag, 2008

    
    

    Low in stock at our supplier - Shipping in 10 - 14 days

    Language: German

    Binding: Hardback

    155.77 €

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